Privacy Policy
Surfaces Furnishing LLC (“we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, share and protect your personal data when you interact with us through our website (surfacesfurnishing.com). This policy applies only to data collected via our website and not to information collected offline or through other channels. By visiting or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information we collect
We collect information in two ways:
Information you provide voluntarily (e.g., when you contact us, register, or make a purchase);
Information collected automatically through cookies or analytics tools (e.g., IP address, browser type, pages visited).
2. How we use your information
We use your personal data to respond to enquiries and provide quotations; to process and deliver orders and manage projects; to operate, improve and secure our website and business; to send you marketing where you have consented (you can opt out at any time); and to comply with our legal obligations.
3. Cookies
Our website uses cookies to make it work, remember your preferences and analyse traffic, and - where permitted and with your consent where required - to support marketing. You can manage cookies through your browser settings; disabling some may affect how the site functions.
4. Analytics
Our website uses Google Analytics to help us understand how visitors use the site. Cookies collect anonymous information (such as your IP address) which is transmitted to Google.
We do not use Google Analytics to collect personally identifiable information.
5. Sharing your information
We do not sell, rent, or trade your personal information to third parties.
We may share your data only with trusted service providers, when required by law, or to protect our rights and users. All partners are bound by confidentiality and data protection obligations.
6. Retention and security
We keep your personal data only for as long as necessary for the purposes described above or as required by law, after which we securely delete or anonymise it. We apply appropriate technical and organisational measures to protect your data and, where the law requires, will notify the competent authority and affected individuals of a personal data breach.
7. Your rights
Subject to applicable law, you may access, correct or delete your personal data, object to or restrict certain processing, request a copy of your data, and withdraw your consent at any time. You may also lodge a complaint with the competent data protection authority in your country - for example, the UAE Data Office, SDAIA in Saudi Arabia, Bahrain’s Personal Data Protection Authority, the competent authority in Qatar, or the relevant authority in your African country. To exercise your rights, please contact us using the details below.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows the latest revision, and your continued use of our website or services after any update constitutes acceptance of the revised policy.
9. Contact us
if you have questions or concerns about this Privacy Policy, please contact us at:
Surfaces Furnishing LLC
info@surfaces-me.com
+971 4 337 7717
Ground Floor, Pyramid Centre, Oud Metha, Dubai
www.surfacesfurnishing.com
